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物品結標後
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通知買家付款及總金額
| Dear buyer, congratulations! You are the winner of this item. Please send me US$ 20.50（Shipping and handling included）via PayPal within 3 days. |
| 親愛的買家，恭喜你買到了這件物品！請於 3 日內用 PayPal 付款，物品 連 運費是 US$ 20.50 。 |
尚未收到付款，提示買家付款
| Dear buyer, it has been 4 days since the auction ended and I still have not receive the payment. Please contact me immediately. |
| 親愛的買家，物品結束後已 4 日，我尚未收到款項。請盡快和我聯絡。 |
通知買家已收到付款
| Thank you. The payment has been received. Please tell me where and whom I should deliver this item to. I will leave you a positive feedback , and please do the same for me when you receive the item. |
| 謝謝你，你的付款我已經收到。請告訴我寄件地址和收件人，我好將物品寄出。我會留一個正面評價給你，而在你收到物品後，希望你也能給我一個好評價。 |
通知買家物品已寄出
| Dear buyer, the item has been shipped out today . It is estimated to arrive about 14 days. Please inform me when it is arrived. |
| 親愛的買家， 物品已於今天寄出。估計約 14 日左右會到達。收到物品時請告知一聲。 |
買家詢問為何還沒收到物品
| Q: | As of today I still have not received my item, can you please check its delivery status for me? |
| 到今天為止我尚未收到我的物品，請你幫我確認寄送的情況 ？ | |
| A: | The item was shipped out 2 weeks ago on 1/30. It should be arriving any time . Let me know if you still don't receive it after a couple more days. |
| 我在兩個星期前（ 30/1 ）已把物品寄出，應該隨時會寄到。如果你過兩天後仍未收到， 請再通知我。 | |
你已經留了評價，請對方留信用評價給你
| Dear buyer, I just left you a positive feedback; please do the same for me when the item is received. |
| 親愛的買家，我剛剛留了一個正面評價給你；請在收到物品後也留給我一份正面評價。 |
買家過了很久都還沒留信用評價給你，請對方留評價
| Dear buyer, you have not left any feedback for me yet; please do so because I need to know how you thought of my service . Also, feedback is very important for my reputation on eBay . |
| 親愛的買家，你至今尚未留評價給我，請盡快留評價給我，我才能知道你是否滿意我的服務。評價對我在 eBay 的商譽是很重要的。 |
買家對物品不滿意，想退貨
| Q: | I received my item today but it has some damages. Can I return the item for a refund ? |
| 我今天收到物品了，但是它有些受損。我可以將物品退還並退錢嗎？ | |
| 無退貨政策： | |
| A: | All sales are final and the policy was stated in my item description. I'm sorry I cannot offer any return service. |
| 我在物品說明中有註明物品賣出恕不退貨，很抱歉我無法提供退貨服務。 | |
| 有換貨政策： | |
| A: | I do not offer refunds but I can send you a replacement if you send the original item back. Please send to this address XXXXXX and attention to Mr. XXX. You will pay for the shipping of the original item, and I will pay the shipping of the new item. |
| 我不提供退款，但是如果你把原物品寄回，我可以換一個新的給你。請將物品寄到： XXXXXX, 收件人： XXX 先生。你需負擔原物品寄回的運費，我則會負擔新品寄送費用。 | |
| 有退款政策： | |
| A: | Please send the original item to this address XXXXXX and attention to Mr. XXX. I will refund you the full amount upon receipt of the item. You will need to pay for the shipping of the original item. |
| 請將原物品寄到： XXXXXX ；收件人： XXX 先生。收到物品之後我會將物品款項全額退還 給你，你則需負擔原物品寄回的運費。 | |