Steps to use e-Express

  • Log in to the EC-Ship Online Portal. For the initial use, data synchronisation with eBay’s system takes for 2 hours approximately.
  • Choose the "Paid" items for US destinations.
  • Click "Proceed to ship".
  • Check the item details and enter all necessary information.
  • Under "shipping type", choose "e-Express", and, if appropriate, add insurance.
  • "Calculate postage" and "confirm order" to get unique "e-Express" tracking number which starts with "LK" and ended by "HK".
  • Print two shipping labels then affix the same on any two sides of item to be posted.
  • Item will be moved from "Proceed to Ship" to "Ready to Post".
  • Go to the designated post offices.
  • Attend post offices’ counter to pay and post item, receiving postal receipt.
  • Post completed. eBay system’s "My eBay" automatically marks the item as "Shipped" and shows and its tracking number, which can be clicked on to enquire postal status.
  • Log in to the EC-Ship Online Portal again to download / save associated "Certificate of Posting" showing sender’s name and address as proof of shipment.