Steps to use e-Express

• Log in to the EC-Ship Online Portal. For the initial use, data synchronisation with eBay’s system takes for 2 hours approximately.
• Choose the "Paid" items for US destinations.
• Click "Proceed to ship".
• Check the item details and enter all necessary information.
• Under "shipping type", choose "e-Express", and, if appropriate, add insurance.
• "Calculate postage" and "confirm order" to get unique "e-Express" tracking number which starts with "LK" and ended by "HK".
• Print two shipping labels then affix the same on any two sides of item to be posted.
• Item will be moved from "Proceed to Ship" to "Ready to Post".
• Go to the designated post offices.
• Attend post offices’ counter to pay and post item, receiving postal receipt.
• Post completed. eBay system’s "My eBay" automatically marks the item as "Shipped" and shows and its tracking number, which can be clicked on to enquire postal status.
• Log in to the EC-Ship Online Portal again to download / save associated "Certificate of Posting" showing sender’s name and address as proof of shipment.