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PayPal Fraud Prevention and Safety Tips

Sellers and buyers rank security as a primary concern when doing business online, which is why PayPal is committed to your security. We partner with you to offer help in protecting your account and your sales in several ways:

  • Risk Reduction: PayPal assists in lowering risk with technology, resources, tools and programmes dedicated to ‘Privacy’, ‘Prevention’, and ‘Protections’. Learn more.

  • Education and Tips: We provide educational materials, guides as well as prevention tips to help reduce your buyer claims1 and chargebacks2, and stay protected online. Learn more.

  1. Buyer Claim: An action taken by a buyer against a seller when they’ve purchased an item and it either didn’t arrive or it arrived but was significantly different from the item description. Claims require PayPal customer support to render a decision either for or against the seller based on evidence collected from both parties. The claim process begins with PayPal Dispute Resolution.

  2. Chargebacks: When a customer asks their financial institution to remove a charge from their credit card statement.

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